To create an effective DMP, a business first needs to review the marketplace and set 'SMART' (Specific, Measurable, Actionable, Relevant and Time-Bound) objectives.[60] They can set SMART objectives by reviewing the current benchmarks and key performance indicators (KPIs) of the company and competitors. It is pertinent that the analytics used for the KPIs be customised to the type, objectives, mission and vision of the company.[61][62]
Professional Certified Marketer (PCM): Offered by the American Marketing Association, the PCM for digital marketing represents mastery in areas such as metrics and conversions, social media, SEO, and content marketing. The two-hour exam comprises 120 multiple-choice questions and requires a score or 80% of better. The cost of exam is discounted for AMA members.
Testimonials. If case studies aren't a good fit for your business, having short testimonials around your website is a good alternative. For B2C brands, think of testimonials a little more loosely. If you're a clothing brand, these might take the form of photos of how other people styled a shirt or dress, pulled from a branded hashtag where people can contribute.
The most glaring challenge, however, may present itself when it comes to employment. Where other students’ work and performance was tracked and measured by their college, the challenge for self-educated students is to prove that their knowledge and ability is superior without the help of a GPA, a degree or certificate, or professor recommendations. Students who can perfect this type of education, however, will likely find themselves in enviable situations–advancing in their careers without student debt and with all the powerful skillsets developed by their self-motivated and self-constructed education. As mentioned above, however, this path is not mutually exclusive and many students will find that free resources perfectly supplement their degrees or certificates. No path is inherently better than the other, rather, the value depends entirely on the student’s qualities, goals, and financial factors.

Nice Article! Finding prospects for your business and then nurturing them into leads are the building blocks of a sales cycle. Without prospects, there would be no leads, and without leads coming in at the top of your sales pipeline, you can’t expect sales at the bottom. I have use a tool called AeroLeads and it's really helped a lot for my business growth.
Customer security has always been important, but as technology advances, it’s becoming more of a determining factor for customer purchases. If consumers feel that their information isn’t safe passing through your website, they won’t bother to buy and are unlikely to revisit. It’s crucial that your website and your brand overall takes cybersecurity seriously and keeps customer information safe.
“Most search-driven manual advertising campaigns (even those performed with professional tools) take into account three or four targets: the keyword, time of day, and location. Such tools like programmatic demand-side platforms can use hundreds of targeting signals to individualize the advertisement and even target according to lifestyle or behavior habits when integrated with customer data platforms.”
Established in 1885, The University of Wisconsin — Milwaukee is a public urban research university located in Milwaukee, Wisconsin just East of Lake Michigan. According the Carnegie Classifications of Institutions of Higher Education, the University is classified as an RI: Highest Research Activity with $62 million in research expenditures in 2015. The university ranks 98th in the world in the Professional Ranking of World Universities conducted by the École des Mines de Paris in 2011.
As a relatively young university established in 1965, Simon Fraser University is a public research university located in British Columbia, Canada with campuses in other cities such as Burnaby, Vancouver, and Surrey. Simon Fraser University consistently ranks as one of the top comprehensive universities in Canada taking the number 1 spot in Maclean’s Annual University Rankings 12 times, with many of those being consecutive years. With a rockstar faculty and alumni faculty, who have won 43 fellowships to the Royal Society of Canada, three Rhodes Scholarships and one Pulitzer Prize to date, students can expect the top-tier instructors
Founded in 1789 by America’s first Bishop, John Carroll, Georgetown University is a private university located in Washington D.C. and is the oldest Catholic and Jesuit institution of higher education in the United States. The campus is located in D.C.’s historic Georgetown Neighborhood, which is noted for holding Healy Hall, a National Historic Landmark. While the University is steeped in religious traditions and historical events of Catholic and Jesuit religions, the University is self-governed independently of these religious influences. In 2016, Georgetown was ranked 21st University in the country by U.S. News & World Report.
User testing services e.g. WhatUsersDo - this platform allows you to test your website remotely with users in their own homes. Users record their screen and audio, so you can see the full experience. You give them tasks to focus the user test. You can then use their tagging tool to collect insights from the video outputs. It's fast, focused research that provides insights to help improve your website
By now you know that social media is a crucial part of your marketing strategy. But do you know the ins and outs of social media marketing? Social media marketing gives you increased exposure. It allows you to connect with your consumers in a more intimate way. From this interaction, you can gain valuable customer feedback that allows you to improve your customer service, product, or service.

Pay-Per-Click (PPC) Advertising: PPC advertising enables you to reach internet users on a number of digital platforms through paid ads. You can setup PPC campaigns on Google, Bing, Linkendin, Twitter, Pinterest, or Facebook and show your ads to people searching for terms related to your products or services. PPC campaigns can segment users based on their demographic characteristics (age, gender etc) or even their particular interests or location. The most popular PPC platforms are Google Ads and Facebook.


The role of a social media manager is easy to infer from the title, but which social networks they manage for the company depends on the industry. Above all, social media managers establish a posting schedule for the company's written and visual content. This employee might also work with the content marketing specialist to develop a strategy for which content to post on which social network.
Consumers often use Stories to search for local businesses. For instance, on Instagram Stories, some location searches have a story icon that allows users to view recent stories that have used the particular location sticker. Additionally, the use of hashtags for places or events have a similar effect of driving user traffic to that destination to learn more. This is a great way to help your brand get discovered locally.
Display advertising - As the term implies, online display advertising deals with showcasing promotional messages or ideas to the consumer on the internet. This includes a wide range of advertisements like advertising blogs, networks, interstitial ads, contextual data, ads on the search engines, classified or dynamic advertisement etc. The method can target specific audience tuning in from different types of locals to view a particular advertisement, the variations can be found as the most productive element of this method.
The University of California Los Angeles offers a Marketing Certificate with concentration in Social Media and Web Analytics. The program is specifically designed to either supplement current professionals in the field, or enhance the education of current students’ education. In the program director’s words, “this program provides an excellent opportunity to proactively supplement your experience or expand your appeal and stature as you prepare for the [digital marketing] marketplace.” With seven required standard courses and 4 electives chosen out of 12 options, students have the opportunity to custom tailor their learning experience to specialize in accordance with career goals.
Brand24 - Brand24 is simple online monitoring application. Use Brand24 to identify and analyze online conversations about their brands, products, and competitors. Brand24 provides a reliable, easy to use, and affordable solution that allows you to both track and engage online conversations relevant to your business. They also offer an influencer score insight to help you identify people with the most social influence. 
The Marketing Communication master’s concentration prompts you to analyze consumer behavior, conduct market research, and engage the power of brands and messages in order to develop powerful digital marketing strategies. Evaluate various tactics, measure their effectiveness, and explore the intricacies of working with or in complex, multi-functional teams to execute compelling marketing campaigns.
Modern information sources are primarily online, and internet marketing is crucial to reaching consumers and building brands. Graduates with a digital marketing degree work as digital marketers, online advertisers, and social media specialists to analyze, research, and create compelling content within the digital sphere. Opportunities in internet marketing are projected to grow as companies shift advertising dollars to online efforts.
Platform-Based Social Media Analytics are the free analytics tools built into social media platforms themselves – on Facebook, Twitter, YouTube and more. Though other tools can aggregate your data, looking at platform-based analytics allows you to look at each account as a unique entity, devising different strategies for each social media platform.
A private, Christian college founded by the Brethren in Christ Church, Messiah sits in Mechanicsburg, Pennsylvania, about eight miles west of Harrisburg. Messiah educates more than 3,000 undergraduate and graduate students in both online and on campus programs. The school offers an MBA in digital marketing through its school of graduate studies. This 36-credit master's in digital marketing online takes two years to complete.
Video also has plenty of SEO-friendly qualities that will help a company rank higher in searches. That will stay true for years to come. In fact, the chances are good that video might even be given more SEO weight in the future. Especially with YouTube being a Google subsidiary. The tech giant definitely wants to drive more traffic towards one of their most profitable ventures.

Missouri S&T is a public and space grant university situated in Rolla, and serving about 9,000 graduate and undergraduate students. The university offers an online MBA with a digital marketing certificate, electronic and social commerce certificate, enterprise resource planning certificate, and human-computer interaction certificate. Executives and working professionals take 2-3 years to complete the part-time program's 36 credit hours.
While there are pros and cons to both, one is not inherently more valuable than the other, as the value is determined by the student’s financial situation, career goals, and personal values. For instance, a younger student who is already set on going to college and is interested in laying the foundation for a lifetime career in digital marketing will likely find the most value in a bachelor’s degree. College graduates in the job market at a younger age will need all the experience they can get to set them apart from their competition, who likely hold similar degrees or more real-world experience. To someone looking to quickly switch professions or augment an existing degree, however, a certificate will likely appear more valuable, as it will allow them to swiftly change career paths in a relatively fast and affordable manner, compared to say going back to school for a different degree. Though this is not to say that the two options are mutually exclusive, rather, many professionals supplement their digital marketing degrees with certificates to stand out from the competition. And, in fact, “many students pursue degrees and certificates at the same time,” says Jon Frank, CEO of Admissionado, an MBA application consulting and mentoring service.
Review: This program has changed and evolved my perspectives about Digital Marketing. I learned that it goes beyond creating or managing content, ads or campaigns through digital and social channels. The best part of the program is when it integrated the knowledge about modern digital marketing with the trends in automation and technology. This will definitely ignite the curiosity to identify what and how our current practices can be enhanced, optimized and become innovative. – Ahmed Al Madi, Operations Development Manager
The Nielsen Global Connected Commerce Survey conducted interviews in 26 countries to observe how consumers are using the Internet to make shopping decisions in stores and online. Online shoppers are increasingly looking to purchase internationally, with over 50% in the study who purchased online in the last six months stating they bought from an overseas retailer.[25]
In 2020, the need for security is only going to heighten as concerns move into the spotlight and more data breaches occur. Both the General Data Protection Regulation (GDPR) and the California’s Consumer Privacy Act (CCPA) emphasize keeping customer data secure. Marketers must put extra focus on how they use cookies when marketing their products and services.
Social Mention - Very similar to TalkWalker Alerts, Social Mention is a media listening tool that shows in-depth insights into phrases/discussions on the web. Tracking brand name shows the reach, strength, and passion that users are having with brand names. It also shows sentiment analysis (whether users are referring to your suggested phrases with a positive or negative sentiment. Another cool feature includes what other keywords are used in discussions with your brand. For Smart Insights our top keyword is 'marketing' ...that's always good to know!
The University of Denver offers a Certificate in Marketing Communication, which consists of 4 standard courses and 2 chosen elective courses. Students may choose from over 20 electives, and this serves to allow students to delve deeper into their chosen area of interest, becoming more specialized in a given area and thus sharpening their career-oriented focus. Terms last 10 weeks, though students do have a time-limit to finish the course material. The certificate is also regionally accredited by the NCA, meaning the certificate will hold more clout than those aren’t accredited. While this certificate is the most expensive on this list the high quality education of the larger University and intensive, comprehensive, and longer design of the program itself seems to justify the expense.

Wordstream is a search engine and social media marketing software company that helps marketers drive the greatest ROI from their paid search and social media campaigns. These free guides and ebooks distill learnings and best practices for users with varying levels of expertise running pay-per-click (PPC) campaigns. Here are some of its topics and offerings:


With the explosion of digital media, people began to engage with each other – and the companies they did business with – in new ways. The relevance of traditional print and broadcast channels declined, completely changing the consumer-corporation dynamic. Digital channels opened doors for consumers. No longer passive participants in a one-sided marketing conversation, consumers became empowered authors, publishers and critics. The digital landscape is participatory, an area where consumers exchange ideas. Marketers no longer drive the discussion. Everyday consumers are now the style makers and trendsetters.
There are mainly two types of voice search: Those that are implemented by smart speakers such as Amazon’s Alexa, Apple Homepod, Google Home and Microsoft’s Cortana which give searchers immediate voice answers to their questions and those that are installed in desktops, and smartphones such as Siri and Google Assistant which display written search results.

Don’t forget to analyse your competitors’ marketing strategy too – create an analysis spreadsheet of their online activities (you can use SEMrush to identify the SEO strategy of a competitor, i.e. what keywords are driving the largest volume of organic traffic to their website. It can also be used to compare the organic and paid traffic of different websites so again quite useful to see how aggressive they’re being with their paid spend.)
Because it's such a popular communication channel, it has wide-ranging integrations with plenty of other tools. You can tack on a seemingly unlimited amount of integrations and Slack applications to make the tool even more powerful -- for instance, many teams will pipe in A/B test results, analytics notifications, new customer or transaction notifications, or even sales or customer support bots. While undeniably powerful, Slack is easy to start using immediately.

Systems such as Google Analytics and Adobe Analytics are relatively static in terms of reports and functionality. For me, the main trend here is using softer measures to get customer feedback. For example, I’ve been taking a look at some really interesting case studies from Vision Critical (Disclosure: A Content Marketing Partner of Smart Insights) which show how savvy brands are using customer communities to feed back.
No. Once you pass your test, and receive your certificate, you are certified for life. For instance if do great on your exam, and thereby get your SEO Certification, get Web Analytics Certified or a Social Media Marketing Certification, then you have it, and we will not ask you to give it back to us, or remove it from your LinkedIn profile, CV or resume. Once you pass the test, the certification is yours to keep.

Each of the types of internet marketing strategies and activities is explained in terms of definition, important concepts and practices that could be used to leverage your website to a new level. While search engine marketing is focused on paid advertisings programs such as Google AdWords and Bing Ads, and different kinds of search engine marketing (SEM) campaigns, learning the basics of search engine optimization (SEO) is going to help you with understanding some of the free methods that can be used to increase a website’s organic position. When it comes to social media marketing, besides the definition of the concept and recommended social media platforms, you will also learn how to develop a social media marketing strategy.

The one blog most SEO professionals recommended in our survey was Backlinko by Brian Dean. Considered as one of the best SEO experts in the industry, Brian sure has created a reputation of sorts, which he lives up to. Articles, researches, hidden secrets and a lot more can be found on his blog Backlinko. Now he used to offer a course as well, but presently it shows that enrollments are closed. You can still join the waiting list here (or maybe the registrations are open again by the time you read this).

Founded in 1867, the University of Illinois is a public research intensive university with three locations in Illinois: Chicago, Champaign, and Springfield. It is the second oldest university in the state behind Illinois State University and is also a founding member of The Big Ten Conference, the oldest collegiate division I conference in the United States. The Carnegie Classification System ranked the University as a RU/VH research university, indicating very high research average in comparison to national averages. Another impressive distinction of the University is that it holds the second largest library in the United States, just behind Harvard University.
We are living in the age of data abundance where people engage with brands over several channels, they consume content in an unstructured manner and do a lot of homework before making a buying decision. Predictive marketing is taking all these unstructured interactions, looking at existing positive data patterns and anticipating results accordingly.
Understanding Mobiles: Understanding mobile devices is a significant aspect of digital marketing because smartphones and tablets are now responsible for 64% of the time US consumers are online (Whiteside, 2016).[43] Apps provide a big opportunity as well as challenge for the marketers because firstly the app needs to be downloaded and secondly the person needs to actually use it. This may be difficult as ‘half the time spent on smartphone apps occurs on the individuals single most used app, and almost 85% of their time on the top four rated apps’ (Whiteside, 2016).[43] Mobile advertising can assist in achieving a variety of commercial objectives and it is effective due to taking over the entire screen, and voice or status is likely to be considered highly; although the message must not be seen or thought of as intrusive (Whiteside, 2016).[43] Disadvantages of digital media used on mobile devices also include limited creative capabilities, and reach. Although there are many positive aspects including the users entitlement to select product information, digital media creating a flexible message platform and there is potential for direct selling (Belch & Belch, 2012).[45]

Influencer marketing has evolved into to become more personalized. As it becomes more authentic, 92 percent of people trust other consumer recommendations over corporate advertising. For this reason, marketers from a leading gaming company launched their highly successful influencer marketing campaign #Superlord on the social video app TikTok, which took Germany by storm:
Systems such as Google Analytics and Adobe Analytics are relatively static in terms of reports and functionality. For me, the main trend here is using softer measures to get customer feedback. For example, I’ve been taking a look at some really interesting case studies from Vision Critical (Disclosure: A Content Marketing Partner of Smart Insights) which show how savvy brands are using customer communities to feed back.
For this reason, Iceland, a popular British supermarket chain, switched from ads with celebrities to a campaign that features real-life moms. Teaming up with YouTube community Channel Mum, it now works with a number of vloggers to promote its products in a more “authentic” fashion. And research shows that 35% of moms trust online videos like the one below more than traditional ads:
With offline marketing, it's very difficult to tell how people are interacting with your brand before they have an interaction with a salesperson or make a purchase. With digital marketing, you can identify trends and patterns in people's behavior before they've reached the final stage in their buyer's journey, meaning you can make more informed decisions about how to attract them to your website right at the top of the marketing funnel.
Once enrolled, students take two courses per ten-week term until graduation. The curriculum consists of nine MBA core courses and three social media courses. Students take classes such as social media marketing, business environment, innovations and entrepreneurship, and ethics, corporate culture, and social responsibility. The program ends with a three-credit capstone in which learners integrate and synthesize their knowledge and skills in a culminating experience. Students may elect to pursue a graduate certificate in another specialization area such as internet marketing or business intelligence with minimal additional coursework.
To complete the picture of digital channels, we need to review advertising and PR. We finish here, since although digital media are hugely important to demand generation and branding, discerning trends on cross-industry data is difficult in this sector where there is a reporting lag, which means that reports for ad types aren’t published until the next quarter. The most recent at the time of writing is this breakdown from the IAB.
It may not be widely used yet, but by all accounts, visual search is set to become an extremely efficient and popular method of online search. It likely won’t ever surpass text-based searches, but as AI improves more people will certainly start using it. Some mobile phones already have AI implemented in their camera functions that will help speed the use of this technology along.
Copyblogger is a content marketing company that creates content about content (so meta). Its blog provides a ton of great resources about digital marketing, and this class, "Internet Marketing for Smart People," is made up of ebooks and emailed lessons and other course materials. Copyblogger espouses four pillars of content marketing success, which it delves into over the course of this class.

An omni-channel approach not only benefits consumers but also benefits business bottom line: Research suggests that customers spend more than double when purchasing through an omni-channel retailer as opposed to a single-channel retailer, and are often more loyal. This could be due to the ease of purchase and the wider availability of products.[26]


Affiliate marketing refers to the process of paying for conversions. Think of it like hiring a sales person for your product or service. That affiliate earns a commission. You determine the rate for affiliate marketing.  You only pay for conversions. This means there is no upfront cost to affiliate marketing. Many bloggers or e-commerce websites use affiliate marketing.
Prioritizing clicks refers to display click ads, although advantageous by being ‘simple, fast and inexpensive’ rates for display ads in 2016 is only 0.10 percent in the United States. This means one in a thousand click ads are relevant therefore having little effect. This displays that marketing companies should not just use click ads to evaluate the effectiveness of display advertisements (Whiteside, 2016).[43]
As a part of internet marketing, search engine optimization (SEO) has an important place in internet marketing in general. Here you will learn about essential elements of SEO, origin and history of SEO, types of SEO, mistakes, tips and tricks that are typical of SEO, and can help you define your own custom approach and deeper understanding of the process of website optimization.
Oregon State University offers a digital brand management certificate. The certificate program consists for four courses that are conducted separately over the course of a year, which when completed together yields the certificate. The four courses are: building a digital content strategy, search engine optimization and search engine marketing, social media and mobile marketing, and digital brand strategies. The courses are instructed by industry pros are designed to emulate the strategies of industry tycoons such as Nike, Adidas, Weiden + Kennedy, Jive Software, and Oregonian Media Group. As a student in this program you will be provided with opportunity to learn from and build connections with these impressive industry leaders.
To do that, you need a consolidated view of customer preferences and expectations across all channels – web, social media, mobile, direct mail, point of sale, etc. Retailers do this using omnichannel retail analytics. Marketers can use this information to create and anticipate consistent, coordinated customer experiences that will move customers along in the buying cycle. The deeper your customer insight into behavior and preferences, the more likely you are to engage them in lucrative interactions.
While many students are weighing their options in either degrees or certificate, others are considering all-together free digital marketing education options. With the rise of MOOCs (massively open online courses) many students without the means to attend college or pay for certificates are finding the ingredients to piece together their own quality education. In The New York Times article entitled “Instruction for Masses Knocked Down Campus Walls,” author Tamar Lewin stated, “in the past few months hundreds of thousands of motivated students around the world who lack access to elite universities have been embracing them [MOOCs] as a path toward sophisticated skills and high-paying jobs, without paying tuition or collecting a college degree.”

Customer security has always been important, but as technology advances, it’s becoming more of a determining factor for customer purchases. If consumers feel that their information isn’t safe passing through your website, they won’t bother to buy and are unlikely to revisit. It’s crucial that your website and your brand overall takes cybersecurity seriously and keeps customer information safe.
For example, an HVAC marketing strategy may use email to build a relationship with homeowners and businesses by sharing tips for maintaining a heating and cooling system, lowering energy bills, and more. In comparison, a medical equipment marketing strategy could use email to highlight design advancements, industry conferences, and wholesale discounts for products.
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