With offline marketing, it's very difficult to tell how people are interacting with your brand before they have an interaction with a salesperson or make a purchase. With digital marketing, you can identify trends and patterns in people's behavior before they've reached the final stage in their buyer's journey, meaning you can make more informed decisions about how to attract them to your website right at the top of the marketing funnel.
It is important for a firm to reach out to consumers and create a two-way communication model, as digital marketing allows consumers to give back feed back to the firm on a community based site or straight directly to the firm via email. Firms should seek this long term communication relationship by using multiple forms of channels and using promotional strategies related to their target consumer as well as word-of mouth marketing.
Professional Certified Marketer (PCM): Offered by the American Marketing Association, the PCM for digital marketing represents mastery in areas such as metrics and conversions, social media, SEO, and content marketing. The two-hour exam comprises 120 multiple-choice questions and requires a score or 80% of better. The cost of exam is discounted for AMA members.
Fort Hays State University is a public coeducational institution of about 15,000 students located in Hays, Kansas. The university offers more than 60 majors for undergraduate students, and 19 graduate programs, including an online master of business administration in digital marketing. This 34-credit master's in digital marketing online is one of 12 specializations in FHSU's MBA program. The school welcomes applicants from any educational or professional background, but may require students without an undergraduate degree in business to take 12 credits of leveling courses at FHSU.
But what kind of information should you gather for your own buyer persona(s) to inform your digital marketing strategy? That depends on your businesses, and is likely to vary depending on whether you're B2B or B2C, or whether your product is high cost or low cost. Here are some starting points, but you'll want to fine-tune them, depending on your particular business.