Here we'll take a look at a few of the best tools for personalization integrated with web analytics, Saas for ecommerce and personalization features available as part of CMS or commerce management systems. For the full list of recommended personalization software tools, check out Dr. Dave Chaffey's post 28 Website Personalization and Recommendations Software Tools.


Ultimately, it is the business, marketing, and brand development strategies which drive the growth of a business, so it is important to have a sound marketing strategy and branding in place before working on the digital tactics. Otherwise, it’s likely your hard work on the digital tactics will be wasted if they are directed at the wrong audience and your value proposition isn’t strong enough.
Udemy is another online learning platform that focuses specifically on courses related to skill building for working professionals. One thing to note about Udemy: The classes we've highlighted are free, but it offers a myriad of other paid options for as little as $10, in some cases. If you have a good experience with a free course, it could be worth a small investment to deepen your skills, too.
Content research and curation are often the most difficult and tedious processes of content marketing, and Frase—although it’s a relatively new tool— has assisted me so much in these processes. With Frase, I can focus on actually creating the best possible content that is better than my competitors instead of spending my energy on the research process.
It may not be widely used yet, but by all accounts, visual search is set to become an extremely efficient and popular method of online search. It likely won’t ever surpass text-based searches, but as AI improves more people will certainly start using it. Some mobile phones already have AI implemented in their camera functions that will help speed the use of this technology along.
Platform-Based Social Media Analytics are the free analytics tools built into social media platforms themselves – on Facebook, Twitter, YouTube and more. Though other tools can aggregate your data, looking at platform-based analytics allows you to look at each account as a unique entity, devising different strategies for each social media platform.
While certification in internet marketing is not commonplace, professional associations do offer certifications. A bachelor's degree is required for most marketing, advertising, and promotions jobs, so a master's degree separates professionals from the competition. However, with the digital market growing fast, certification may be an added advantage.
Located in Montclair, New Jersey, just 12 miles from New York City, Montclair State educates more than 21,000 students through its 300 bachelor's, master's, and doctoral programs. The university offers a fully online master of business administration with a digital marketing concentration. Applicants should hold a bachelor's or master's degree and submit GRE or GMAT scores. The school waives standardized test requirements for applicants who show a minimum 3.0 GPA. Learners without a background in accounting, statistics, and/or finance should expect to take leveling modules once enrolled. While work experience is not required for admission, most students in the program do hold 2-3 years of professional background in addition to their academic degree.
A recent year-end study by LinkedIn found that two of the top five skills leading to employment are in internet marketing: marketing campaign management and SEO/SEM marketing. A 2017 report from McKinley Marketing Partners found that 56% of surveyed companies want employees with digital marketing skills. Specialized digital marketing skills are especially in-demand, with hiring for skills, such as content creation and social media, above average. However, hiring for classic marketing skills, such as direct response and project management, are below average.
Systems to gather unstructured feedback from customers are also increasing in popularity with larger brands. This case study from Vision Critical gives an example of how How Prudential Singapore accelerates product growth with customer insights. The company launched the PRU for You (PFY) community in July 2016 to allow greater engagement with customers and to give them a voice in developing new products and services. PFY has  4,500 members: 88% are customers and 12% are agents.

SEO trends change as algorithms change to fit user needs. In this way, SEO is never about building a website for the sole purpose of ranking high on a list results. At its core, SEO is about crafting the best possible website for your user. If you stay on top of SEO trends, you’re that much closer to more visibility online and traffic to your site.
Affiliate Marketing: Affiliate marketing is one of the oldest forms of marketing, and the internet has brought new life to this old stand-by. With affiliate marketing, you promote other people’s products, and you get a commission every time you make a sale or introduce a lead. Many well-known companies like Amazon have affiliate programs that pay out millions of dollars per month to websites that sell their products.
It may not be widely used yet, but by all accounts, visual search is set to become an extremely efficient and popular method of online search. It likely won’t ever surpass text-based searches, but as AI improves more people will certainly start using it. Some mobile phones already have AI implemented in their camera functions that will help speed the use of this technology along.
Data-driven advertising: Users generate a lot of data in every step they take on the path of customer journey and Brands can now use that data to activate their known audience with data-driven programmatic media buying. Without exposing customers' privacy, users' Data can be collected from digital channels (e.g.: when customer visits a website, reads an e-mail, or launches and interact with brand's mobile app), brands can also collect data from real world customer interactions, such as brick and mortar stores visits and from CRM and Sales engines datasets. Also known as People-based marketing or addressable media, Data-driven advertising is empowering brands to find their loyal customers in their audience and deliver in real time a much more personal communication, highly relevant to each customers' moment and actions.[39]

Nationally accredited institutions must undergo review every three to five years to ensure standards are maintained. National accreditation is typically given to technical or distance learning programs. Credit earned through a nationally accredited institution may not be transferable to a regionally accredited school, and federal aid may not be available.
For busy professionals and working students digital marketing certificates offer an efficient path to knowledge and specialization with highly affordable options available. Whether it be to gain a jumpstart on a new career in digital marketing or bolster a resume for an existing one, certificates offer a powerful alternative to traditional digital marketing degrees. The most thorough certificates offer education across seven categories: content, email strategies, pay-per-click platforms, search marketing (SEO and SEM), mobile devices, social media, and data analysis. In this list we have compiled 20 of the best online digital marketing certificates available using a two-fold metric that weighs the value of the program’s core content and its tuition cost. You can find a more complete explanation of the metric used below.
Liberty University’s Master of Business Administration in Marketing program will advance your proficiency in business skills relevant to leadership positions in the field of marketing within the domestic and global marketplace. You will be equipped to serve successfully as an expert in the modern business world, while sharpening your understanding of consumer behavior, critical thinking, market research, advertising, and promotional skills. Gain knowledge on how to advance your comprehension of contemporary issues related to the field, equipping you with an in-depth understanding of marketing practices. Courses will emphasize the importance of applying ethics to marketing practices and integrating faith with learning in a professional atmosphere. Potential Career Options: Marketing Researcher, Product Manager, Marketing Manager, Sales, Promotion, Brand Manager, Account Executive, Merchandiser, Store Manager
A private Catholic liberal arts college located in Saint Leo, Florida, Saint Leo University serves about 13,000 students in both undergraduate and graduate programs. The school offers an online, 36-credit MBA in social media marketing that students can complete in 12 months. Terms last eight weeks and students typically take two three-credit courses at a time. To maintain personal contact between students and faculty, most courses enroll 20 students, and no course enrolls more than 30.
PPC University is a totally free online learning resource created by my own company, WordStream, to help build your PPC and digital marketing skills. We have access to thousands of accounts spending billions of dollars on PPC advertising, and over the years consistently found that small to medium-size businesses struggled to manage their accounts in a way that was cost effective and earned them the best results. Three streams offer lessons for beginning to advanced users, with additional modules for social advertising.
Once enrolled, students take seven core courses and five specialization courses. The curriculum includes classes such as human resources in management, financial and managerial accounting, gamification applications in marketing, and digital storytelling and crisis management. Students do not complete a capstone project. Upon finishing the program, learners should know how to conduct social media analytics, data mine, and incorporate their knowledge of digital media into a comprehensive marketing plan.
While your team is consumed with building your web presence and developing your product or service, it's easy to lose sight of the customer you want to target. "When building a brand online, too many people rush to buy ads and acquire traffic to drive revenues by brute force," says Tony Delmercado, co-founder and COO of Hawke Media. "Small efficiency improvements in conversion rates, email capture, and retargeting can pay huge dividends -- tighten up the mouse trap first, then buy eyeballs. You'll acquire and retain customers more cost-efficiently and keep money in your coffers for higher-risk marketing strategies."
Within digital marketing strategy, there is continued interest in developing integrated digital marketing strategies across multiple channels. Digital transformation programmes are a response to the challenges of digital silos in some companies where there has been a failure to integrate digital across a company. Instead, we recommend using a customer-centered approach to audit your approach for different personas across the lifecycle as shown below.
LinkedIn and Twitter are not shown in the OfCom compilation data. For B2B marketers, LinkedIn is likely to grow in importance, although the 2016 acquisition by Microsoft makes it harder to determine how platform revenue is split up between advertising and recruitment. The most recent Q2 2018 trading report suggest the growing importance of the platform with LinkedIn revenue increasing 37% (up 34% in constant currency) with LinkedIn sessions growth of 41% and users of 562 million users in more than 200 countries and territories worldwide.
You may know your product or service is great, but is it reaching all the people it could be? Search engine optimization can significantly help your brand reach the people who want what you're offering. Industry experts recommend updating your SEO once a quarter; after all, Google updates its algorithm more than 500 times a year. Find the keywords that are making your business gain or lose traction in the search engine cycle in order to make your brand as discoverable and searchable as possible.
Mike Khorev is an SEO expert and digital marketing consultant who helps small and mid-size businesses generate more leads, sales and grow revenue online. He offers expert advice on marketing your company the right way through performance-based SEO digital marketing, web design, social media, search engine marketing and many other online practices. Find him on LinkedIn and Twitter
For marketers trying to compete in this new digital medium, it’s incredibly difficult to surface your content above the competitive noise. While the amount of time consumers spend on web and mobile has increased dramatically, the amount of available content has increased exponentially. More digital content is created in a day than most people can consume in a year. With so many distractions and choices, your audience has a very short attention span.
Email marketing - Email marketing in comparison to other forms of digital marketing is considered cheap; it is also a way to rapidly communicate a message such as their value proposition to existing or potential customers. Yet this channel of communication may be perceived by recipients to be bothersome and irritating especially to new or potential customers, therefore the success of email marketing is reliant on the language and visual appeal applied. In terms of visual appeal, there are indications that using graphics/visuals that are relevant to the message which is attempting to be sent, yet less visual graphics to be applied with initial emails are more effective in-turn creating a relatively personal feel to the email. In terms of language, the style is the main factor in determining how captivating the email is. Using casual tone invokes a warmer and gentle and inviting feel to the email in comparison to a formal style. For combinations; it's suggested that to maximize effectiveness; using no graphics/visual alongside casual language. In contrast using no visual appeal and a formal language style is seen as the least effective method.[49]
A flexible online master's program allows you to earn your graduate degree without putting your life on hold. Most online programs allow students to complete their degrees at their own pace. A master's degree in internet marketing results in higher salaries, and by earning your degree online, you save money on traditional costs such as room and board.

Unlike most offline marketing efforts, digital marketing allows marketers to see accurate results in real time. If you've ever put an advert in a newspaper, you'll know how difficult it is to estimate how many people actually flipped to that page and paid attention to your ad. There's no surefire way to know if that ad was responsible for any sales at all.
The University of La Verne offers a Certificate of Digital Marketing, which can be completed entirely online or through on campus sessions. Unlike many of the programs listed in this article, this certificate can be completed through just four full days of courses. The shorter, more compact design of the program curriculum is meant to service current marketing professionals looking to develop their digital marketing specialization, and as such is probably less appropriate for those looking for an introductory education of the subject. While technically much more expensive in terms of cost per hour of instruction, this certificate is likely the perfect option for busy marketing professionals looking to enhance their skillsets in digital marketing, marketing research, corporate sales, branding and advertising, retail marketing, and marketing strategy.
A key trend in overall digital strategy development is the ongoing popularity of digital transformation programmes. A recent poll on a members' webinar in digital transformation showed that a third of businesses are planning transformation within the next 12 months with a quarter already having embarked on them. This is similar to what we’ve seen in our more general surveys.
It may not be widely used yet, but by all accounts, visual search is set to become an extremely efficient and popular method of online search. It likely won’t ever surpass text-based searches, but as AI improves more people will certainly start using it. Some mobile phones already have AI implemented in their camera functions that will help speed the use of this technology along.
Before diving into this ranking it is important to elucidate the differences between digital marketing certificates and comparable degrees. The most notable and likely most important difference is that certificates for the most part require little to no previous experience or schooling, while degrees–depending on their level–will require years of previous schooling, course and degree prerequisites, and potentially even GPA requirements. The trade-off is that these steep requirements often denote a sort of prestige, and many employers will require applicants to hold a degree, depending on how advanced the position is.
Before diving into this ranking it is important to elucidate the differences between digital marketing certificates and comparable degrees. The most notable and likely most important difference is that certificates for the most part require little to no previous experience or schooling, while degrees–depending on their level–will require years of previous schooling, course and degree prerequisites, and potentially even GPA requirements. The trade-off is that these steep requirements often denote a sort of prestige, and many employers will require applicants to hold a degree, depending on how advanced the position is.
Thanks to startups like Blutag and Jetson, businesses that sell online can now turn their product catalogues into fully fledged voice-enabled marketplaces and let their customers use their existing voice enabled devices to place orders with simple voice commands. This leads to a quick and simple customer experience by getting them to their intended results, fast.

Many customers prefer interacting with chatbots as they are responsive 24/7, give answers promptly, accurately recall your entire buying history, and never lose patience. These virtual assistants offer outstanding customer service by meeting customers’ expectations and automating repetitive tasks – which means that you can focus on more important work.
While certification in internet marketing is not commonplace, professional associations do offer certifications. A bachelor's degree is required for most marketing, advertising, and promotions jobs, so a master's degree separates professionals from the competition. However, with the digital market growing fast, certification may be an added advantage.

Within Facebook, increased use of Messenger is an opportunity. The latest statistics from Facebook show the importance of Messenger: with 1.3 billion people use Messenger every month; 8 billion messages exchanged between people and businesses every month and 78% of people with smartphones using messaging every month. As well as targeted sponsored ads, use of Messenger for conversations is a major trend. Nike has one of the most advanced commercial chat applications and well used implementations I have seen that is worth checking out.
Google Keyword Planner - Google offers a range of different tools and analytical platforms to keep data analysists happy - they are never without tools which help you plan, manage and optimize SEM strategies. Keyword Planner can be located within your AdWords dashboard under 'tools'. You can still use it even if you don't invest in AdWords. This is a great tool which allows you see the average monthly search volume for keywords and your average organic position for it. It also allows you to filter keywords by location and set parameters for Google or Google and search partners.
Digital marketing is also referred to as 'online marketing', 'internet marketing' or 'web marketing'. The term digital marketing has grown in popularity over time. In the USA online marketing is still a popular term. In Italy, digital marketing is referred to as web marketing. Worldwide digital marketing has become the most common term, especially after the year 2013.[21]
Most internet marketing degree programs use either a cohort-based model or an individual model. In the former, groups of students complete the program together, from enrollment to graduation. Benefits of cohort learning include collaboration, networking, and peer support. Such a model requires a pace dictated by the curriculum's sequence. An individual-paced program, on the other hand, moves at the student's pace, allowing for flexible scheduling.
LinkedIn and Twitter are not shown in the OfCom compilation data. For B2B marketers, LinkedIn is likely to grow in importance, although the 2016 acquisition by Microsoft makes it harder to determine how platform revenue is split up between advertising and recruitment. The most recent Q2 2018 trading report suggest the growing importance of the platform with LinkedIn revenue increasing 37% (up 34% in constant currency) with LinkedIn sessions growth of 41% and users of 562 million users in more than 200 countries and territories worldwide.
A good example of the commercial impact digital technology and media can have is Dominos. I recently heard about the impact of digitization of Dominos from Dave Wild, their UK CEO at Technology for Marketing / E-commerce Expo. Dominos UK only took its first mobile phone order in 2010 when online sales accounted for less than 30% of revenue. Eight years on, Dominos have a market share of more than 50% with digital transactions accounts for more than 80% of sales and the UK smartphone app accounting for more than two-thirds of those sales.

Simon Fraser University offers a Digital and Mobile Marketing Certificate designed for for public relations, marketing, journalism, business, government, NGO, non-profit, and other professionals who need to update their skills by mastering today’s essential digital marketing tools. The program consists of eight courses and final practicum to be completed after the courses. Full-time students can expect to finish the program in about 9 weeks, while part-time students should expect something around 15 months, but regardless students must complete the program within a 5 year period. While the price tag on this certificate is higher than others, the stellar faculty and well-developed course content make a strong argument for its value.
Modern information sources are primarily online, and internet marketing is crucial to reaching consumers and building brands. Graduates with a digital marketing degree work as digital marketers, online advertisers, and social media specialists to analyze, research, and create compelling content within the digital sphere. Opportunities in internet marketing are projected to grow as companies shift advertising dollars to online efforts.
Consumers often use Stories to search for local businesses. For instance, on Instagram Stories, some location searches have a story icon that allows users to view recent stories that have used the particular location sticker. Additionally, the use of hashtags for places or events have a similar effect of driving user traffic to that destination to learn more. This is a great way to help your brand get discovered locally.

As the number of Facebook, Instagram and Pinterest users are growing and buying impulses are triggered through feeds and stories, ecommerce businesses are realizing the impact social can have on their ecommerce sales with measurable numbers and increased traffic. According to Instagram, the number of active worldwide users is 1 billion and 90% of them are following shopping brands.

Constant Contact's Social Media Quickstarter emphasizes opportunities to integrate email with social media marketing, to maximize the impact of both channels. In a series of step-by-step lessons, learners can study digital marketing tactics for Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+, YouTube, blogging, and online listings and reviews sites. The way the courses are structured makes them perfect for beginner-level marketers, with components such as glossaries and how-to guides, combined with practical examples of the lessons at hand in action.


The reason he makes it to this list without having a ‘free course’ as such is because the kind of knowledge he shares through his articles and case studies is top notch, and many professionals will swear by it. SEO is such a vast subject that it can be learnt in various ways. What works for someone may not work for you, what works for you may not work for others. But if you need to start getting a feel and flavor of how SEO works and get regular updates about it, then starting reading Backlinko might be a great idea.
The University of Illinois offers a Certificate of Digital Marketing that can be completed entirely through online coursework. The certificate program consists of three sequential courses that end in a Capstone Project. Each course lasts 4 weeks and requires about 6-8 hours of work a week. The program, while self-paced, is designed to sequentially deliver the concepts, tools, and techniques you need to both communicate with customers in a systematic and integrated way using multi-media channels and to create effective targeted promotional campaigns. While this certificate only covers 1 area of core content that we measured in our metric, the program empowers the student to explore and follow their own interests, which is delivered through highly interactive and hands-on formats–a great learning-type option for students looking for more engaging learning formats than are traditionally offered in standard online education.
Yes, digital marketing degree online programs are highly focused. They filter basic principles, theories, and methods of advertising through a digital lens. You will learn how to maximize reach by utilizing internet marketing tools, channels, and platforms. A digital marketing degree covers copywriting, SEO, PPC, email, mobile marketing, analytics, content management, and social media.
For organic search the update to keep an eye on in 2019 is Google’s Speed Update which penalizes slower sites and was released after months of trials. While this will initially only affect the slowest sites, from past experience, we can expect Google will change the weighting on the algorithm to affect more sites that don’t improve their speed within time.
A recent year-end study by LinkedIn found that two of the top five skills leading to employment are in internet marketing: marketing campaign management and SEO/SEM marketing. A 2017 report from McKinley Marketing Partners found that 56% of surveyed companies want employees with digital marketing skills. Specialized digital marketing skills are especially in-demand, with hiring for skills, such as content creation and social media, above average. However, hiring for classic marketing skills, such as direct response and project management, are below average.
Content research and curation are often the most difficult and tedious processes of content marketing, and Frase—although it’s a relatively new tool— has assisted me so much in these processes. With Frase, I can focus on actually creating the best possible content that is better than my competitors instead of spending my energy on the research process.

Email Marketing: Email marketing is still one of the most effective digital marketing channels. Many people confuse email marketing with spam email messages we all receive per day, but that’s not what email marketing is all about. Email marketing is the medium to get in touch with your potential customers or the people interested in your brand. Many digital marketers use all other digital marketing channels to add leads to their email lists and then, through email marketing, they create customer acquisition funnels to turn those leads into customers.


Influencer marketing is also going to be affected by artificial intelligence. With each year, AI is making the process of finding the right influencers to partner with easier and faster. It’s helping identify those with better engagement, fewer fake followers, and a higher chance of generating a positive return on investment (ROI). In addition, artificial intelligence is transforming influencer marketing in the following ways:

No. Once you pass your test, and receive your certificate, you are certified for life. For instance if do great on your exam, and thereby get your SEO Certification, get Web Analytics Certified or a Social Media Marketing Certification, then you have it, and we will not ask you to give it back to us, or remove it from your LinkedIn profile, CV or resume. Once you pass the test, the certification is yours to keep.

Saint Mary's University of Minnesota is a Roman Catholic institution with brick-and-mortar locations in Winona and Minneapolis, Minnesota. Of the school's approximately 6,000 students, nearly 5,000 are pursuing graduate studies. SMU offers an online MBA in social media management and marketing that students can complete in just 18 months. The 30-credit program requires a general business core and specialization classes. Students complete six core courses, three specialization courses, and a capstone project. As part of the program, students prepare for social media strategy certification using learning experiences designed by the National Institute for Social Media (NISM). Upon completion of the master's in digital marketing online, students can sit for the NISM certification exam.
ETF Securities is a small, asset management service based in Australia catering to wealth managers and investors in Europe. Because the service they provide is so complex, the company found where its customers hung out the most -- LinkedIn -- and sponsored paid content on this platform that drives more interest in investments and helps customers make smarter financial decisions.
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