#5 CRO and improving website experiences - This is the first time that CRO has featured in the top 5, which is again a sign of increased adoption of data-driven marketing as processes improve in organizations who can now run 'always-on' improvements using structured AB testing programmes. There is also the option of new lower-cost tools including Google Optimize which is freely available.
As one size doesn’t fit all and customers want more relevancy, the need for a personalized approach in marketing is becoming more critical than ever. Although delivering the right content to the right audience at the right time is tricky, it will add a big value to your content marketing strategy because it plays a major role in boosting your users engagement rates.
For more information about buyer personas, read How to Avoid 4 Buyer Persona Mistakes for advice and a free template on developing your personas. You may need to do research in order to completely develop your personas, but before you dive into that endeavor, check out 9 Questions You Need to Ask When Developing Buyer Personas. You may find you already have all the data you need!
A generation ago, consumers were at the mercy of advertisers who spoon-fed them marketing messages across a few media channels: print, billboards, television, radio. These advertisers created markets, defining and reinforcing consumer stereotypes. In the 1950s, advertising was primarily a one-way conversation with a captive audience. TV advertising grew and matured into a viable marketing medium. Experts were the style makers.
To capitalize on this trend, I suggest optimizing your website for voice search. To do this, you must understand what your prospects are searching for. Keep in mind that audio queries are conversational and longer. A prospect searching for a restaurant wouldn't say: "Alexa, restaurant," but something like: "Alexa, what restaurants are serving dinner now?"
Customers are often researching online and then buying in stores and also browsing in stores and then searching for other options online. Online customer research into products is particularly popular for higher-priced items as well as consumable goods like groceries and makeup. Consumers are increasingly using the Internet to look up product information, compare prices, and search for deals and promotions.[23]
The marketing automation coordinator helps choose and manage the software that allows the whole marketing team to understand their customers' behavior and measure the growth of their business. Because many of the marketing operations described above might be executed separately from one another, it's important for there to be someone who can group these digital activities into individual campaigns and track each campaign's performance.
Another trend here is the adoption of dashboard reporting and analysis systems. At Smart Insights, we have adopted Google’s Data Studio (since it came out of Beta) for our monthly and weekly trading reports alongside the Google Sheets Add-In for the Google Analytics API, which we use for pulling the data through for our RACE digital marketing dashboard.
While at face-value free education may sound too good to be true, there is one catch: it requires tremendous self-motivation and dedication. There are no penalties for lagging behind in these courses and no rewards for excelling at them. And while many free digital marketing education resources may exist they are certainly not organized or all located into one place as a degree or certificate’s curriculum would be. Those pursuing free online education will be tasked with not only hunting down the necessary learning materials but also with learning it–truly learning it–without the help of class discussions, tests, or quizzes or other forms of reinforcement offered by traditional learning programs. Moreover, free course instructors may not be available to answer questions or clarify content like a degree or certificate course instructor would.
The marketing automation coordinator helps choose and manage the software that allows the whole marketing team to understand their customers' behavior and measure the growth of their business. Because many of the marketing operations described above might be executed separately from one another, it's important for there to be someone who can group these digital activities into individual campaigns and track each campaign's performance.
A good example of the commercial impact digital technology and media can have is Dominos. I recently heard about the impact of digitization of Dominos from Dave Wild, their UK CEO at Technology for Marketing / E-commerce Expo. Dominos UK only took its first mobile phone order in 2010 when online sales accounted for less than 30% of revenue. Eight years on, Dominos have a market share of more than 50% with digital transactions accounts for more than 80% of sales and the UK smartphone app accounting for more than two-thirds of those sales.
In 2020, shorter posts won’t get you anywhere – with Google or your audience. Typically, posts that are at least 3,000 words long attract the most traffic, as they offer readers an in-depth exploration of topics. Long-form content allows content creators to establish themselves as an expert on a subject and gives them more scope for targeting keywords.
DePaul University is private university located in Chicago, Illinois and was founded by the Vincentians in 1898, in relation to the 17th-century French priest Saint Vincent de Paul, the University’s namesake. Following in the footsteps of its founders, the University places a special emphasis on recruiting first-generation students as well as those from impoverished backgrounds. In 1998 DePaul University became the largest Catholic University in the United States by enrollment.

We are living in the age of data abundance where people engage with brands over several channels, they consume content in an unstructured manner and do a lot of homework before making a buying decision. Predictive marketing is taking all these unstructured interactions, looking at existing positive data patterns and anticipating results accordingly.
But what kind of information should you gather for your own buyer persona(s) to inform your digital marketing strategy? That depends on your businesses, and is likely to vary depending on whether you're B2B or B2C, or whether your product is high cost or low cost. Here are some starting points, but you'll want to fine-tune them, depending on your particular business.
The University of Wisconsin — Milwaukee offers a degree in digital marketing, which consists of just 3 courses and 2 electives to be completed within 2 years. You may choose 3 of any of these courses: Building an Effective Digital Content Strategy, Digital Analytics Strategy: A Structured Approach to Measuring, Interpreting and Reporting Data, Digital Storytelling Using Video, Foundations for Digital Marketing, or Paid Media: Reaching Your Target Audience. Students may then choose from over 13 electives. This freedom of choice in course content ensures that students will be able to gain the knowledge and experience in their desired interest category, helping to align career trajectory with personal goals.
A good example of the commercial impact digital technology and media can have is Dominos. I recently heard about the impact of digitization of Dominos from Dave Wild, their UK CEO at Technology for Marketing / E-commerce Expo. Dominos UK only took its first mobile phone order in 2010 when online sales accounted for less than 30% of revenue. Eight years on, Dominos have a market share of more than 50% with digital transactions accounts for more than 80% of sales and the UK smartphone app accounting for more than two-thirds of those sales.
Because digital marketing has so many options and strategies associated with it, you can get creative and experiment with a variety of marketing tactics on a budget. With digital marketing, you can also use tools like analytics dashboards to monitor the success and ROI of your campaigns more than you could with a traditional promotional content -- such as a billboard or print ad.
As mobile devices become an increasingly integral part of our lives, it’s vital that marketers understand how to effectively communicate on this unique and extremely personal channel. Mobile devices are kept in our pockets, sit next to our beds, and are checked constantly throughout the day. This makes marketing on mobile incredibly important but also very nuanced.
Inbound marketing refers to a marketing methodology wherein you attract, engage, and delight customers at every stage of the buyer's journey. You can use every digital marketing tactic listed above, throughout an inbound marketing strategy, to create a customer experience that works with the customer, not against them. Here are some classic examples of inbound marketing versus traditional marketing: 
Before diving into this ranking it is important to elucidate the differences between digital marketing certificates and comparable degrees. The most notable and likely most important difference is that certificates for the most part require little to no previous experience or schooling, while degrees–depending on their level–will require years of previous schooling, course and degree prerequisites, and potentially even GPA requirements. The trade-off is that these steep requirements often denote a sort of prestige, and many employers will require applicants to hold a degree, depending on how advanced the position is.
It is essentially designing marketing materials (including your website, ads, email campaigns and content) to evoke specific neurological reactions that trigger emotions or responses that are linked to purchasing. You can use this information to optimize your content accordingly and adjust your strategies, improving the effectiveness of your marketing.
Using an omni-channel strategy is becoming increasingly important for enterprises who must adapt to the changing expectations of consumers who want ever-more sophisticated offerings throughout the purchasing journey. Retailers are increasingly focusing on their online presence, including online shops that operate alongside existing store-based outlets. The "endless aisle" within the retail space can lead consumers to purchase products online that fit their needs while retailers do not have to carry the inventory within the physical location of the store. Solely Internet-based retailers are also entering the market; some are establishing corresponding store-based outlets to provide personal services, professional help, and tangible experiences with their products.[26]

Since Google dominates the results that businesses get from search engine marketing our summary of the search trends here focuses on Google. Carolanne Mangles reported for us back in August on some of the biggest changes Google made in 2018, many of which will be deployed and evolve in 2019. The most obvious change is the launch of the Google Marketing Platform which saw AdWords renamed to Ads and the Doubleclick ad platform and analysis tools like Google Analytics, Data Studio, and AB testing through data studio more tightly integrated.
Optimization is not strictly for content; it’s important that you optimize your website as well. Your landing pages need to be user-friendly and straight to the point. If you want to secure as many registrations for your event as possible, for example, you need to make sure that your landing page drives users to that end result. This is where your unique selling proposition, a video or slideshow of images, the benefits of attending your meeting, client testimonials, and a solid call to action all come together.
The University of Denver is a coeducational, traditional 4-year university that was founded in 1864, and is the oldest independent private university in the Rocky Mountain Region. The campus is located just under 10 miles south of downtown Denver, one the nation’s most appreciated and active cities. While the University was originally founded by Methodists, the University has now committed to a nonsectarian perspective. The University of Denver is consistently ranked by various entities and is internationally recognized as a progressive and valuable institution of education.
Prioritizing clicks refers to display click ads, although advantageous by being ‘simple, fast and inexpensive’ rates for display ads in 2016 is only 0.10 percent in the United States. This means one in a thousand click ads are relevant therefore having little effect. This displays that marketing companies should not just use click ads to evaluate the effectiveness of display advertisements (Whiteside, 2016).[43]
The University of Illinois offers a Certificate of Digital Marketing that can be completed entirely through online coursework. The certificate program consists of three sequential courses that end in a Capstone Project. Each course lasts 4 weeks and requires about 6-8 hours of work a week. The program, while self-paced, is designed to sequentially deliver the concepts, tools, and techniques you need to both communicate with customers in a systematic and integrated way using multi-media channels and to create effective targeted promotional campaigns. While this certificate only covers 1 area of core content that we measured in our metric, the program empowers the student to explore and follow their own interests, which is delivered through highly interactive and hands-on formats–a great learning-type option for students looking for more engaging learning formats than are traditionally offered in standard online education.
Digital marketing channels and traditional marketing channels are similar in function that the value of the product or service is passed from the original producer to the end user by a kind of supply chain.[74] For instance, a typical digital marketing channel is email. Organization can update the activity or promotion information to the user by subscribing the newsletter mail that happened in consuming. In addition to this typical approach, the built-in control, efficiency and low cost of digital marketing channels is an essential features in the application of sharing economy.[74]

It's all too common for digital marketing activities to be completed in silos whether that's a specialist digital marketer, sitting in IT or a separate digital agency. It's easier that way to package digital marketing into a convenient chunk. But of course, it's less effective. Everyone agrees that digital media work best when integrated with traditional media and response channels. We always recommend developing an integrated digital marketing strategy and once Digital Transformation is complete digital marketing activities will be part of your marketing plan and part of business as usual.


It’s clear that the people (but not the companies) of the world are getting serious about privacy, and marketers – who rely on those people – have no choice but to play by the new rules or miss out. One of the new rules is that marketers and brands will have to “‘earn' the contact information of their targets” rather than engage in mass marketing. As Forbes points out:
This is the introductory course to Digital Marketing and is relevant for beginners who may want to understand the basics of the Digital Marketing eco-system before deep diving into each topic. Offered in bite-sized modules, the person needs to unlock 23 badges to win a certificate. Each badge pertains to 1 topic (among SEO, SEM, display, search, email, etc.) and covers the entire gamut of online marketing. The ones who already know about these terminologies or are taking the other courses mentioned in this list can choose to skip this course. For Product Managers out there, do have a look at some of the best Product Management Certification.
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